I decided not to leave things only in posts on Instagram and Facebook, but to write about my asynchronous experience, in the National Palace of Culture, in brief NPC, according to the theory of the economics of experience,….
Chief Heinz von Holtz has organized a great culinary spectacle in which we ourselves were both an audience and actors. He was telling us interesting things, demonstrating, we were trying, smesvahmeing, brkahmeing, and we laughed a lot with his subtle sense of humour. But apart from the pure entertainment from the heart, we received very interesting information about the life and culture of the people of Bali Island, about the traditional cuisine, about various cooking techniques and tricks. Extremely entertaining experience, enriched with educational value.
I want to tell you about a very impressive example of fine customer experience “staging”, whose “director” is the owner of Bumbu Bali restaurant and Rumah Bali Villas at Nusa Dua, Bali-Chef Heinz von Holzen.
When I write about some interesting place, I perceive it not only through the prism of my tool the 5DSensograph, which evaluates what it heard, saw, smelled, tasted and felt, but also through the theory about Experience Economy.
This article also makes clear what is “post purchase dissonance”, according to psychology; “well spent time” and “learning relationship”, according…