Category: Experience Economy

Publications with analyses on the practical application of the Experience Economy by Joseph Pine and James Gilmore. Do you wonder why some places are so different from others in service, environment, as a general experience? Then you are also interested like placescases.com in this topic.

See which places are best examples of the Experience Economy. Learn what differentiates them from their competitors.

I want to tell you about a very impressive example of fine customer experience “staging”, whose “director” is the owner of Bumbu Bali restaurant and Rumah Bali Villas at Nusa Dua, Bali-Chef Heinz von Holzen.

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When I write about some interesting place, I perceive it not only through the prism of my tool the 5DSensograph, which evaluates what it heard, saw, smelled, tasted and felt, but also through the theory about Experience Economy.

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This article also makes clear what is “post purchase dissonance”, according to psychology; “well spent time” and “learning relationship”, according to the experience economy.

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